ACT! 2007 User Training Taining Course Midlands | Birmingham | Telford | Stafford | Wolverhampton

Course Name	ACT! 2007 User Training
Duration	1 day
Cost	£330 excluding VAT
Location	EnableTechnology is based at Wolverhampton Science Park in the West Midlands. Training courses takes place at locations across the Midlands including Birmingham, Wolverhampton, Walsall, Sandwell, Dudley, Stourbridge,Telford, Cannock, Solihull, Redditch, Droitwich, Bromsgrove, Shropshire, Shrewsbury, Derbyshire, Staffordshire, Shropshire, Kidderminster, Stafford, Stoke-on-Trent, Lichfield, Cheltenham, Gloucestershire, Nottingham, Stoke-on-Trent, Tamworth, Kenilworth, Loughborough, Sutton Coldfield, Burton-on-Trent , Worcestershire and Worcester.
Course Description
This one day intensive course equips participants with the skills necessary to fully use ACT! 2007 Customer Relationship Management software. No prior knowledge of ACT! is assumed. Topics covered include Getting started Introducing ACT! Navigation Closing databases Working with contacts My Record Creating and deleting contacts Secondary contacts Names and salutations Inserting notes Attaching files to a contact Companies and divisions Adding and removing companies Managing companies Managing divisions Simple lookups Performing simple lookups Special lookups Modifying lookups Keyword searches Contact List view Using Contact List view Lookups in Contact List view Customizing Contact List view Integrating Microsoft Excel Groups Creating and deleting groups Changing group membership Working with groups Activities Calendar views Scheduling activities Completing activities Letters Letter preferences Template-based letters Envelopes Labels E-mail with Outlook E-mail preferences Composing e-mail messages in ACT! Recording e-mail histories ACT! and the Internet Web integration Maps and driving directions Reports Contact reports Group and company reports Opportunity reports Printing an address book Advanced queries and lookups Advanced queries Lookups by example Company lookups Group lookups Opportunity lookups Other lookups Mail merge Document templates Personalizing document templates Performing a mail merge Document and file management The Documents tab File attachments Mass e-mail messages E-mail templates Mass e-mail merges Advanced activities The Task List Activity types and priorities Resources Multiple activities Scheduling an activity series ACT! and Outlook activities Calendar settings Workgroup calendar features Calendar and scheduling preferences Printing a calendar Opportunity management Viewing opportunities Adding and removing opportunities Quotes Exporting opportunities to Excel The opportunity process Maintaining a product list

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Training courses takes place at the followining locations throughout the Midlands. Birmingham, Wolverhampton, Walsall, Sandwell, Dudley, Stourbridge, Telford, Cannock, Solihull, Redditch, Droitwich, Bromsgrove, Shropshire, Shrewsbury, Derby, Derbyshire, Stafford Staffordshire, Shropshire, Kidderminster, Stafford, Stoke-on-Trent, Lichfield, Cheltenham, Gloucestershire, Nottingham, Stoke-on-Trent, Tamworth, Kenilworth, Loughborough, Sutton Coldfield, Burton-on-Trent , Worcestershire and Worcester.

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